Shubhankar Guha
HR Professional & Talent Acquisition Specialist
Motivated and dedicated to professional growth, successfully boosting employee engagement and company growth. Passionate about creating impactful workplaces through strategic talent acquisition and employee development.
My Journey to HR Excellence
HR Summer Intern
Aditya Birla Capital - Specializing in Talent Acquisition strategies and recruitment processes
🎯 Talent Acquisition FocusConcession Abuse Prevention Associate
Amazon India - Safeguarding company policies and preventing fraudulent activities
🛡️ Prevented 100+ daily abuse casesCustomer Service Representative
Teleperformance - Delivering exceptional customer support and problem resolution
⭐ 95% resolution accuracyFront Office Associate
The Oberoi Grand - Providing world-class hospitality and guest experience management
🏆 Employee of the Month - 3 consecutive monthsSpecialized Certifications
Continuous learning and skill enhancement in hospitality and customer service
🥤 Monin Mocktail Maker CertificationWhat I Bring to the Table
HR & Talent Skills
- Talent Acquisition & Sourcing
- HRMS & HRIS Systems
- Employee Development
- Recruitment & Onboarding
- Background Verification
Technical Proficiencies
- Microsoft Office Suite
- Opera PMS
- Canva Pro
- Smart Assist 2.0
- EDC Payment Systems
Soft Skills
- Leadership
- Effective Communication
- Adaptability
- Team Player
Languages
Proven Impact & Results
Delivering measurable outcomes through strategic thinking and dedicated execution across diverse roles and industries
Aditya Birla Capital Summer Internship
Gained hands-on experience with HRMS and HRIS systems, sourced quality candidates through multiple portals, and created comprehensive recruitment and onboarding reports.
Customer Queries Resolved
With 95% accuracy at Teleperformance
% Revenue Loss Reduction
Through concession abuse prevention at Amazon
Seller Connections
Facilitated through Seller Unified Tool
% Customer Satisfaction
Maintained across multiple roles
Consecutive Months
Employee of the Month recognition
Daily Abuse Cases
Prevented at Amazon India
Leadership Experience
Cultural Coordinator
Army Institute of Management
Event Coordinator
IHM Guwahati
House Captain
Army Public School
Sales Team Leader
Encovate Startup
Ready to Make an Impact Together?
I'm actively seeking HR roles where I can apply my talent acquisition expertise and passion for employee development to drive organizational success. Let's discuss how I can contribute to your team's growth.
9875692717
subhankarguha96@gmail.com
Chalk Kanthalia, Barrackpore, Kolkata - 700121
/shubhankar-guha-b08082203